GUIDELINES FOR USE OF ONLINE RTI PORTAL

1. This Web Portal can be used only by Indian citizens to file Application, First Appeal and to make payment for Fees, Copying Charges, etc., under the Right to Information Act, 2005 (RTI Act).
2. An applicant who desires to obtain information under the RTI Act from public authorities, is advised to make RTI application through this Portal.
3. On clicking "Submit" button, the applicant has to fill the required details on the page that will appear. Please note that all the fields marked * (red colour Asterix) are mandatory while the others are optional.
4. The text of the application may be written at the prescribed column.
5. Any supporting document/annexures can be attached as PDF document in "Supporting document" within the specified file size.
6. After filling the first page, the applicant has to click on "Make Payment" to make payment of the prescribed RTI fee.
7. The applicant can pay the prescribed fee through the following modes:
   1. Internet banking;
   2. Using credit/debit card of Master/Visa;
   3. UPI;
8. Fee for making RTI application: a fee of ₹12/- per application is required. However, an applicant under the Below Poverty Line (BPL) is exempted to pay the requisite application fee under the Chhattisgarh High Court RTI Rules, 2005. An applicant filing an application under the BPL category shall attach and upload a copy of the BPL certificate issued by the appropriate government in this regard, along with the application.
9. An application would only be registered once the requisite fee has been paid successfully.
10. On successful submission of an application, a unique Registration number would be generated and the same should be referred by the applicant for any future references and correspondences.
11. The application filed through this Web Portal would reach electronically to the "Public Information Officer" of the respective selected district and "First Appellate Authority" of the respective selected district, as the case may be.
12. In case additional fee/copying charges are required representing the cost for providing information, the CPIO would intimate the applicant and the applicant can pay the same through Web Portal.
13. For making First Appeal to the First Appellate Authority, the applicant has to click on the tab "Apply First Appeal" as provided on the concerned webpage and fill up the information as sought on the webpage.
14. The registration number of original application has to be used for reference at the time of filing the First Appeal.
15. Fee for making First Appeal application: a fee of ₹40/- per application is required.
16. The applicant/appellant should submit their mobile number to receive SMS alert.
17. To see the status of RTI Application/First Appeal filed through this Web Portal, a user can check the status column of each tab.
18. All the requirements for filing an RTI application and First Appeal as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act will continue to apply.
19. The permissible file format for signature is JPG/JPEG/PNG.
20. The permissible file format allowed to be uploaded on this Web Portal is PDF file.
21. Fee/Copying/Information Charges once paid through this Web Portal shall not be refunded.